About the Vita Group Since being established in 2008, the Vita Group has grown to be Australia's most exciting lifestyle, electronics and telecommunications retailer. Encompassing Fone Zone, Licensed Telstra Stores, One Zero and Next Byte retail brands, we have gone from strength to strength and are an exciting, growing and dynamic retailer. Our Telstra Stores are a major retailer specialising in mobile phones, internet, landlines and accessories. About the role Our Gladstone location is currently looking for a dynamic Store Manager who can lead, motivate and develop our team of Sales Consultants to reach target, hit goals and be the telecommunication retailer of choice in Gladstone. Working for a fast paced, dynamic, customer focussed retailer who has experienced significant growth throughout 2012, you will have the opportunity to add to our success story by the profitable management of your Store. Reporting to Area Manager for Capricornia South, you will work closely with key internal and external stakeholders to ensure business objectives are met. Key responsibilities Creating a positive, enthusiastic and encouraging environment for your team. Guiding and coaching your team of Sales Consultants to ensure their success in their required KPIs and sales targets. Using your high level of business acumen to effectively manage your stores wages, rosters, controllable expenses and budget allocations. Maintaining the appearance of your store through best practice Visual Merchandising methods. Skills and experience Prior experience working in a people and sales focused management position. Proven experience and a keen interest in the continual development of your team. The ability to solve problems and diffuse difficult situations quickly and effectively. Demonstrated capability and flair for delivering world class customer service. The capability to build and maintain an ongoing customer base. A distinct Vita Group culture Vita Group is operated on family values where the corporate culture is to give everyone a fair go and to stick together when the going gets tough. The underlying philosophy is that everyone is as important as each other and every person is encouraged to treat others in the way they would expect to be treated. We reward effort and offer a strong internal career path - of the Area Managers appointed in the past 12 months, 86% were from internal applicants. Our myTEAM staff rewards program recognises and rewards team members for their role in the company's success. A huge range of staff benefits ranging from reimbursement of up to 50% in child care subsidies, $2,000 further education payments, volunteer day off for charity, overseas holidays and discounts off your favourite Telstra and Apple products are just some features. Vita Group is a great place to grow your career - our team members love working here and so will you!